HR Operating Model Designer™

Building the People function your organisation needs for where it’s going.

As organisations grow, their People needs evolve — sometimes faster than their processes, structure or systems can cope. The HR Operating Model Designer™ helps you build a People function designed to support growth, pace and complexity.

Whether you’re creating your first HR team or maturing an existing one, this service gives you clarity, capacity and capability.

What Is the HR Operating Model Designer™?

The HR Operating Model Designer™ is a strategic redesign of how your People function works — its structure, roles, workflows, governance and systems. It ensures you have the right People capability, capacity and processes in place to support growth, pace and complexity. This service examines your current HR set‑up, identifies operational gaps or bottlenecks, and builds a future‑ready HR model that aligns with your organisation’s goals. It transforms HR from reactive support into a proactive, strategic enabler.

What’s Included

• People function design (structure, roles, capabilities)

• HR Business Partnering / Shared Service model design

• Process mapping for recruitment, onboarding, ER, performance, etc.

• Governance, risk and compliance improvements

• HR technology recommendations

• 12‑month HR roadmap with priorities and sequencing

Who It’s For

• Scaling SMEs

• Founder‑led businesses growing rapidly

• Regulated organisations needing stronger governance

• HR teams that need clarity and redesign

Outcomes

• A People function aligned to the size and maturity of the business,

• Clarity on roles, responsibilities and workflows

• Better governance and operational consistency

• Infrastructure that supports scale

Investment

• £4,500–£15,000 depending on size, complexity and delivery support